Ordering & Account

How do I place an order?

Browse our selection of devices, e-liquids, and accessories. Add items to your cart and proceed to checkout. Complete your payment securely, and you’ll receive an order confirmation email with details and estimated processing time.

Can I modify or cancel my order?

yes—changes or cancellations are allowed within 30 minutes of placing your order. Please contact support as soon as possible via phone or email, and include your order number.

What payment methods are accepted?

We accept the following payment methods:

• PayPal
• Interac
• Visa
• Mastercard
• Amex

 How do I create or manage my account?

You can sign up using your email or mobile number. Your account dashboard allows you to:

• View order history
• Save addresses
• Manage wishlists
• Edit profile & preferences 

Shipping & Delivery

• Standard Shipping: 2–3 business days
• Express Shipping: 1–2 business days (where available)

FREE DELIVERY ON ALL ORDERS FOR A LIMITED TIME , Hurry up this offer won’t last long.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link via Email. You can also track it anytime from the “Track Order” section in your account dashboard.

What if I’m not home when delivery arrives?

The courier will attempt delivery twice. If unsuccessful, the package will be held at your local delivery depot. You can track its location using the tracking link provided.

Returns & Return

To view our full Returns Policy, please visit: https://primevapeshop.com/refund_returns/